On 29 April 2014, the French Cour de cassation made a decision on the criteria a multi-tiered dispute resolution clause (“multi-tiered clause”) should meet to render claims inadmissible if disregarded.1)Cass. com. Medissimo v. Logica, 29 April 2014, n° 12-27.004. In this case, Medissimo, a pharmaceutical company, entered into a contract with Logica, an IT company,…